Privacy Policy
This policy explains what information MySideKick collects, how we use it to operate the platform, and the controls available to customers and visitors.
Information We Collect
We collect account, billing, deployment, and support information needed to provide the MySideKick platform.
- Contact details such as name, business email, and company name
- Account credentials and authentication metadata
- Billing details, invoices, and subscription records
- Support messages, setup-request information, and uploaded files
How We Use Information
We use this information to deliver the service, secure accounts, process billing, and support customer deployments.
We may also use operational analytics to improve reliability, prevent abuse, and respond to incidents.
Service Providers
We rely on infrastructure, payment, email, and storage providers to run the platform.
These providers only receive the information required to perform their services on our behalf.
Data Retention
We retain customer data for as long as the account is active or as needed to meet legal, billing, and operational obligations.
Customers may request deletion or export of eligible account data through support.
Security
We apply administrative and technical controls intended to protect customer data against unauthorized access, loss, or misuse.
No internet-connected service can guarantee absolute security, so customers should also protect their own credentials and connected systems.
Contact
For privacy questions, account deletion, or data export requests, contact us at contact@mysidekick.tech.